Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of services, products, content, and programs (collectively, the "Services") provided by MOHO & Cave Pty Ltd (ABN: 27 657 476 563) trading as Become CTO ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Services

2.1 Service Description

Our Services may include, but are not limited to, educational content, coaching, mentoring, community access, webinars, events, and digital products.

2.2 Availability

We strive to ensure that our Services are available consistently. However, we do not guarantee that our Services will be available at all times. We reserve the right to suspend, terminate, or restrict access to some or all of our Services temporarily or permanently at any time without notice.

3. User Accounts

3.1 Registration

Some of our Services may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

4. Payment Terms

4.1 Pricing and Payment

All payments must be made in full at the time of purchase unless otherwise specified. We accept payment through the methods specified on our website or during the checkout process.

4.2 No Refunds Policy

All payments are final. No refunds will be provided under any circumstances.

By making a payment for our Services, you acknowledge and agree that you have carefully considered your purchase decision and understand that the payment is non-refundable.

4.3 Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute, we reserve the right to suspend or terminate your access to our Services and to contest the dispute with evidence of your purchase and agreement to these Terms.

4.4 No Guarantee of Outcomes

We do not guarantee any specific outcomes or results from using our services.

Any examples of results that we may share are not intended to represent or guarantee that you will achieve the same or similar results. Results depend on various factors including but not limited to individual circumstances, effort, time invested, and market conditions.

4.5 One-Off Purchase Terms

4.5.1 What Your Purchase Includes

Your one-off purchase includes:

• Access to all content on the site at time of purchase
• Access to future content we may release, at our discretion
• Access to group coaching sessions that we schedule (not individual coaching, unless specifically stated in your offer)
• Minimum guaranteed access period of six (6) months from purchase date

4.5.2 Content & Coaching Limitations

• Your purchase does not obligate us to release any future content
• We make no guarantees regarding frequency, cadence, or timeline of future releases
• Group coaching sessions are scheduled entirely at our discretion
• Coaching schedule may change at any time without prior notice
• Individual coaching is not included unless specifically stated in your offer or proactively offered by us
• We reserve the right to determine what content and coaching, if any, will be offered in the future
• Content and coaching formats may be modified, removed, or replaced at our discretion

4.5.3 Access Limitations

• Access is for individual purchasers only, not businesses or organisations, unless specifically stated in your offer or otherwise agreed in writing
• Non-transferable without our explicit written approval
• May not be resold, shared, or distributed
• Subject to reasonable use policies

4.5.4 Business Continuity

• In the event of business restructuring, acquisition, or model changes, access terms may be redefined
• We will provide at least 30 days' notice of any significant changes
• The minimum guaranteed access period will be honoured regardless
• Access may be transferred to a successor organisation in the event of your corporate restructuring, subject to our approval

4.5.5 Additional Rights

• We reserve the right to modify these terms with reasonable notice
• We may revoke access without refund in cases of terms violation, account sharing, or other misuse
• Technical support remains subject to availability and reasonable use

By making a one-off purchase, you acknowledge and agree to these terms and conditions.

5. Intellectual Property

5.1 Ownership

All content, materials, and intellectual property included in or made available through our Services, including but not limited to text, graphics, logos, images, videos, audio clips, and software, are owned by or licensed to us and are protected by Australian and international intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use.

5.3 Restrictions

You may not:

• Copy, modify, distribute, sell, or lease any part of our Services
• Reverse engineer or attempt to extract the source code of our software
• Remove any copyright, trademark, or other proprietary notices
• Use our Services for any illegal or unauthorised purpose

6. User Content

6.1 Ownership

You retain ownership of any content you submit, post, or display through our Services ("User Content").

6.2 License to Us

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing and promoting our Services.

6.3 Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it.

7. Prohibited Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Impersonate any person or entity
• Interfere with or disrupt our Services
• Attempt to gain unauthorised access to our Services
• Use our Services to transmit harmful code or materials
• Engage in any activity that could damage, disable, or impair our Services

8. Termination

We reserve the right to suspend or terminate your access to our Services at any time and for any reason without notice. This includes but is not limited to cases of:

• Harassment of staff or community members
• Fraudulent activities, including chargebacks
• Unauthorised sharing or distribution of our content
• Violations of these Terms

Upon termination, your right to use our Services will immediately cease.

9. Confidentiality

If you receive access to proprietary coaching, training, or community discussions, you agree not to disclose, record, or share any confidential information, discussions, or materials with third parties.

10. Dispute Resolution

In the event of a dispute arising from or related to these Terms, both parties agree to first attempt to resolve the dispute through negotiation. If unresolved, disputes shall be settled through mediation or arbitration before pursuing legal action.

11. Disclaimer of Warranties

To the maximum extent permitted by law, our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services.

13. Indemnification

You agree to indemnify, defend, and hold harmless MOHO & Cave Pty Ltd and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use of our Services
• Your User Content
• Your violation of these Terms
• Your violation of any rights of another person or entity

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Australian courts.

16. Contact Information

If you have any questions about these Terms, please contact us at:

MOHO & Cave Pty Ltd
Email: [email protected]
Address: PO Box 236 Bald Hills QLD 4036 Australia